Last updated: February 7, 2026
Lighthouse Genetics operates lighthousegenetics.ca. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect the following information when you place an order:
- Name and email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely by Stripe — we do not store your credit card details)
- Order history and transaction details
When you create an account, we store your name, email address, and encrypted password.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmation and shipping updates
- Respond to customer service requests
- Improve our website and products
We do not sell, trade, or share your personal information with third parties for marketing purposes.
Cookies
Our website uses cookies to:
- Essential cookies: Keep your shopping cart working and maintain your session
- Analytics cookies: Google Analytics tracks anonymous usage data (pages visited, time on site, device type) to help us improve the shopping experience. Google Analytics does not collect your name, email, or payment information.
You can disable cookies in your browser settings, but this may affect your ability to use the shopping cart.
Payment Security
All payments are processed through Stripe, a PCI-compliant payment processor. Your credit card information is encrypted and sent directly to Stripe — it never touches our servers.
Data Protection
We take reasonable steps to protect your personal information using industry-standard security measures including SSL encryption on all pages. However, no method of transmission over the Internet is 100% secure.
Your Rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request deletion of your account and personal data
- Withdraw consent for us to use your information
To exercise any of these rights, contact us at the email below.
Data Retention
We retain your order information for as long as needed to fulfill orders and comply with legal obligations (such as tax records). You can request deletion of your account at any time.
Third-Party Services
We use the following third-party services that may process your data:
- Stripe — payment processing (Stripe Privacy Policy)
- Google Analytics — website analytics (Google Privacy Policy)
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
Lighthouse Genetics
Email: macsbudz@lighthousegenetics.com
Ontario, Canada